A comprehensive assistance service to reduce the time you spend off the road

THE TWO-HOUR COMITMENT:

Following your call, our team handles everything so that a specialist is on the spot in less than two hours.

The proof? Since 2009 we have given our customers:

• An average response time of 1 hour 34 minutes*.
• An average downtime of 2 hours 17 minutes*.
  (* taken from more than 22,000 breakdowns in 2009.)

EUROPEAN COVERAGE:

• A truck tyre breakdown service in more than 25 European countries, 24/7.
• More than 3,000 tyre and breakdown specialists ready to respond across Europe.

FLEXIBILITY:

Our dispatchers reduce the time you are delayed as much as possible:

• If the vehicle is roadworthy, using the «Stop & Go» service, they select the nearest MICHELIN Euro Assist specialist
• If the vehicle is not roadworthy, they register the position of the driver and select the MICHELIN Euro Assist specialist closest to the repair location.

PEACE OF MIND:

• Dispatchers are available in 24 languages, 24/7.
• Immediate identification through a confidential personal code.
• You receive a quick estimate of the response time and continuous support.
• The tyre specialists are selected by Michelin.
• You pay a guaranteed contract rate anywhere in Europe.